Sales & Marketing Support Executive (m/f/d)

Job Description

Are you a travel enthusiast with a knack for organization? We're on the lookout for a dynamic Key Account / Sales and Marketing Support Executive to service our clients and contribute towards the company’s overall objectives. If you have a travel/airline background in both sales and marketing with a keen interest to expand your career, then this role is your ticket to success!

Based at our Design Quarter commercial office (Sandton), you will be working with a small, close-knit and hands-on team, where your primary responsibility will be to support all sales & marketing initiatives and develop annual strategic objectives. Specific tasks are varied including sales, pricing & benchmarking, marketing, PR, social media, Events, CRM development, BSP and Data analysis. Meeting monthly deadlines and sales objectives will be key.

What We Offer

• Competitive salary depending on experience.
• On-site position 40 hours per week
• Company IT equipment provided
• 20 working days annual leave
• Co-working with a small hands-on team of professionals
• Great opportunities towards career growth

Responsibilities

• Support and strategic expansion of the existing customer base in both field sales and internal support.
• Fully knowledgeable of the various airline or tourism products
• Support, creation and implementation of the marketing, PR and budget plans
• Administrative support
• Organise and coordinate client events
• Benchmark of competitors and close coordination with client HQ management
• Product training to Travel Trade and hosting fam trips
• Achieve internal and external sales targets
• Create and Maintain database using inhouse CRM tool
• Developing sales and marketing campaigns and strategies for each channel
• Market intelligence surveys, data analysis, and development of potential opportunities.
• Regular sales & market analysis and reporting
• Client reporting and communication
• Participation in fairs, events, workshops

About You

• Understanding the travel and aviation industry and the mechanics of the South African trade
• A go-getter attitude with a passion for contributing to the success of the company.
• Technical understanding of airline sales, operations, reservations, BSP and BI tools
• Basic knowledge in Amadeus & Sabre an advantage
• Procedural understanding of the various channels of distributions used in the marketplace.
• Proven ability to meet targets and deadlines.
• Advanced organizational skills
• Effective communication skills at all levels
• Vibrant sales personality with a passion for the airline and tourism industries
• Must be independent, structured and goal-oriented
• Own reliable transportation and clean driver’s license is mandatory

Key Skills

• Diploma in travel and tourism, economics, communication, marketing or related fields
• Minimum of 5 years professional experience in airline and tourism sales
• Good knowledge and connections with the South African travel trade, including leisure and corporate channels, travel trends, and consumer behaviour
• Strong sales orientation in the airline and tourism sector
• Fluent English (spoken and written) – mandatory
• Other European languages an advantage.
• Strong organizational and analytical skills
• Experience with travel distribution tools such as GDS and other systems (e.g., MIDT, e-Smash) will be an advantage
• Proficiency in MS Office programs
• Knowledge of GDS a key advantage (Amadeus/Sabre)
• Excellent writing, communication, and presentation skills
• Availability for occasional travel (domestic and international)

Please note – applicants must be eligible to live and work in South Africa (SA Nationals or unrestricted permanent resident status).